All of our reviews are from genuine people, and normally customers are more than happy to speak about their experience.

I have been using the services of On Tap Water since 1996. I had just moved house and found myself in a hard water area. The pipes, showers and water tanks were all furred up and I needed help. On Tap Water came to the rescue and five words sum up their expertise:

Simple – to deal with

Direct – phone line to the office for help

Honest – about your needs to resolve any problems

Respectful – always of you and your property

Reliable – they send you reminders; come as soon as you ask;

build strong relationships with clients, show genuine understanding of their requirements and always come cheerfully.

What would I do without you?!!

Mrs C, Ottery St Mary – October 2023

On Tap have supplied and serviced our water softeners for 30 Years.  Their professionalism and service are second to none.  I would feel happy to recommend them to anyone looking into purchasing a system due to their knowledge and aftercare service.

Mr E, Chard – October 2023

Excellent service. Reliable, prompt and professional at all times. Highly recommended.

Mrs M, Nr Honiton – September 2023

“I have used On Tap for 7+ years, installing and maintaining my borehole and water supply .
I have found them efficient and timely and would not hesitate in recommending them to other customers “

Mr W, Axminster – September 2023

In my dealings with On Tap I have found them courteous, prompt and efficient. I would most certainly recommend them to others.

Mr A, Rhode – September 2023

We’ve been working with On Tap and Adrian for 4+ years and have always found them to be excellent – very professional and efficient. I’ve already recommended them to many other people.  Mr P, Shepton Mallet – September 2023